An Introduction to Open Source CRM
Open source CRM is any type of program that deals with
Customer Relationship Management and is able to be changed by any user or software developer because the
source code is made public. A few years ago open source CRM was not even thought about. Open source was used for
other things. But a couple years ago that changed and now open source CRM is highly respected and becoming quite
Free contact software management is great for any business that wants to build
their own or at least make changes to the existing CRM programs. Open source CRM won’t give a business as much as
the higher-end CRM programs will, but the fact that open source CRM is so flexible makes it the choice of many
businesses. Plus, over the past several years open source management has come a long way in what it provides to
There are several open source contact management software solutions on the market today. Some of the most
popular products include: SugarCRM, vTiger, Daffodil CRM, Centric CRM, Anteil CRM, and SellWinCRM.
Obviously it’s up to each business to decide whether open source CRM is right
for them. Probably the biggest factor in deciding to buy free contact management software is whether the company’s
IT department can handle an open source product. The people in IT should have some type of experience with
setting-up and operating open source software.
If the IT department needs a lot of direction from the software makers then a
business may not want to go with open source. There isn’t any hand holding that goes along with free contact
management software. However, if the IT department is great with open source and the company needs flexibility to
tweak the software for their own purposes then open source may be a perfect fit.
Also, open source products rely so heavily on the user community that a company
should research the product before making a purchase. A business should find out what other companies are signed-up
for the open source CRM software and how well those businesses will fit in with their needs and wants.
Open source CRM is a great alternative to higher-end CRM products for two main
reasons: cost and flexibility. Free contact software has come a long way in the past few years and is now
well-respected and widely used. However, a company has to be careful and research all the free contact management
software products before actually buying one. Some of the more popular CRM Solutions include freecrm,
sugar CRM, Centric CRM, and vTiger CRM.
Open Source Software Profiles & Reviews:
Free Contact Management Software